OEM expertise starts with a single call 

Behind every high-performance machine is a high-performance team – and we’re here to support both. Everllence PrimeServ gives you 24/7 access to OEM specialists, rapid on-site intervention, and expert-led training designed to unlock your full operational potential. 

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Consultancy with impact 

Technical consulting from Everllence PrimeServ helps you to optimize your equipment’s performance and maintenance, thereby improving the availability, efficiency, safety, and sustainability of your turbines and compressors. Whether it's analyzing and eliminating operational bottlenecks, adapting to ever-changing requirements, meeting revised technical standards, or improving operating conditions – our experts take a holistic approach and work with you to develop bespoke turbomachinery support. 

  • Insight powered by digital tools and real-time machine data 
  • Root cause analyses 
  • Comprehensive site assessments 
  • Numerical simulations 
  • Operational and safety improvements 
  • Individual consulting on operation optimization and upgrade measures

 

Around the clock, around the world: Support that never sleeps 

When you need help, you need it right away. But not just any help – you need an experienced professional at your side that knows your equipment, understands your problem, and doesn’t let go until it’s solved. Our always-on follow-the-sun knowledge and service workflow guarantees you 24/7 seamless availability of top-tier professionals, no matter what time zone you are in, when you call, or how long it takes to resolve your question: 

  • 24/7 PrimeServ TechLine for real-time troubleshooting 
  • Immediate support and technical consultancy from OEM specialists 
  • Linked to PrimeServ Assist and CEON for live machine insights
  • Secure remote access for parameter tuning 

Download the PrimeServ TechLine brochure

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Real-world, industry-driven training 

Your business is only as good as your people and their qualifications. Having properly trained, highly skilled technical personnel is essential to the safe, efficient operation and support of your turbomachinery. The Everllence PrimeServ Academy network equips your engineers and operators with practical professional qualifications in machine operation, maintenance, and troubleshooting. 

  • Expert-led hands-on training
  • In-plant or in-classroom learning 
  • Customized sessions for your equipment and your personnel’s skill level 

Discover more about our training courses 

Turbomachinery support

PrimeServ SolutionAdvisor – your goals, our service

Increase availability, improve safety, strengthen sustainability, and boost capacity and efficiency of your turbomachinery – explore where our upgrade solutions can take you. Our PrimeServ SolutionAdvisor helps you to identify upgrade solutions matching your operational priorities and make more informed decisions driving your overall business strategy. 

Contact Everllence PrimeServ’s technical consultants

Your peace of mind is just a call away

Rely on us to help resolve your technical or mechanical issues, no matter when or where they occur. Our OEM experts are part of a global network delivering round-the-clock technical consultancy. For more information about the 24/7 PrimeServ TechLine or the additional turbomachinery support and monitoring services provided by Everllence PrimeServ, just give us a call. 

Get in touch today