Always by your side. One trusted partner.
Field service is crucial to maintaining the reliability and efficiency of your turbomachinery. When every single hour counts, you can rely on Everllence PrimeServ’s (former MAN PrimeServ) short response times and access to the resources your need. Local field service specialists ensure you enjoy maximum flexibility, whether you need qualified assembly personnel on site, senior technicians for complex maintenance work, or an experienced supervisor to advise and manage your staff or subcontractors.
From routine maintenance to urgent repairs, we offer the full spectrum of field services, solutions, and technologies from a single source – for both Everllence and third-party equipment:
- On-site technical and operational support
- Inspections, revisions, and repairs
- Provision of supervisory personnel
- Implementation of modernizations and upgrades
- Completion of turnkey installations and large turnarounds.
Field service with passion
Everllence PrimeServ – your local partner, worldwide
Everllence PrimeServ global service centers delivering consulting, support services, and OEM spare parts.
Hubs strategically located near our customers’ operations with local field-service engineers available 24/7.
Field service engineers, providing on-site technical expertise and hands-on experience to our international customers.
Reduce downtime. Increase availability.
Our service engineers and technicians know your assets inside out. Benefit from our global network of service centers for fast response times and our in-depth knowledge of your equipment for increased availability:
- Certified competence management systems with continuous multi-stage professional training and qualifications
- Full crews or supervisory experts depending on your needs
- Next-generation tools, diagnostics, and technologies
- Close collaboration with our Remote Operation Centers leveraging data insights for faster diagnostics and resolutions
- Thorough planning of workforce, spare parts, and tools
- Rent or purchase field service containers customized to your needs
PrimeServ field service in action
Turnarounds and overhauls from around the world
OMV’s refinery in Schwechat, Austria, processes approximately 10 million tons of crude oil every year. Everllence PrimeServ performed a major overhaul of turbomachinery trains at the plant – one of the largest and most complex inland refineries in Europe.
Everllence PrimeServ handled the overhaul of seven turbomachinery trains together with their auxiliary and secondary systems. Two turbine casings that were exhibiting gaps along their split line were also reworked. Collaborating on such a major refinery turnaround project involved 50 contractors, 29,000 planning hours and 820,000 work hours.
Everllence PrimeServ performed a lump sum overhaul of various turbomachines during a refinery turnaround.
As part of the overhaul, the team replaced the rotating blades Stage 201 and re-engineered the turbine split line bolts from a heating system to a hydraulic system. Refurbishment of two turbine casings, including welding and machining, took place in the Everllence PrimeServ workshop in Oberhausen, Germany. The control system was also upgraded.
Due to the overhaul’s tight schedule, the 100-person PrimeServ team delivered a total of 24,000 work hours on continuous day and night shifts. Thanks to this, the project was successfully completed within the anticipated time frame, to the required quality and specifications with no site incidents.
Performing a large turnaround within 50 calendar days may be a challenge to some providers – but at Everllence PrimeServ we know we can deliver. We acted as a solution provider for a turnaround of eight machine trains:
- 2x crack gas compressors driven by steam turbines
- 2x ethylene compressors driven by steam turbines
- 2x propylene compressors driven by steam turbines
- 1x booster (multishaft) compressor driven by an electrical motor
- 1x charged gas compressor driven by steam turbine
As site and project manager we provided engineering services, supplied all spare parts, and modified components when necessary. During the turnaround, Everllence rendered in total 21,000 work hours with 53 field service engineers working in shifts around the clock.
This lump sum overhaul of an ethylene cracker covered four steam turbines with a total drive power of 50 MW and five radial compressors. The overhaul of the machine upper casings was performed at the PrimeServ workshop in Oberhausen, Germany, so our team planned transport and logistics for the move.
In total, 40 field service engineers delivered 10,950 work hours in double shifts to meet the 28 calendar day schedule.
PrimeServ UpgradeAdvisor - your goals, our service
Contact Everllence PrimeServ’s experts
Ensure on-site expertise and a quick emergency response for your machinery
Everllence PrimeServ’s on-site experts provide field services for most manufacturers’ turbomachinery, from preventive maintenance to fault resolution – whenever and wherever you need support. Our field service teams help you keep your rotating equipment operational, shutdowns short, and maintenance costs low.
Learn more
