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CEON TechBot

Don't search. Just ask.

Rapid and accurate answers for operational problem-solving

CEON TechBot is the simple solution to a complex challenge: quickly accessing information you can trust in the midst of overwhelming documentation and data. With technology and regulations changing rapidly, it’s hard to stay up to date. For those times when you need instant access to the latest information, we've developed the CEON TechBot: your first port of call for quick and reliable answers. 

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The fastest way to solve technical issues

You have a technical question? Now you no longer need to search in manuals or write emails: the CEON TechBot supports you wherever you are, whether onsite or at the technical office. Our AI assistant understands human language and bases its answers on thousands of pages of OEM documentation. You get fast, up-to-date, quality-controlled advice that will help you solve the most common issues. And if the problem is not resolved, our support engineers are always on hand. The CEON TechBot is available on the Everllence CEON platform, which you can access from any internet-enabled device. If you use PrimeServ Assist, CEON TechBot can also access your analysis data and incorporate this information into its responses.

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Fast, easy, tailored to your equipment
CEON TechBot significantly reduces the time it takes to find answers to technical questions. As a cloud-based solution with direct access to a knowledge library tailored to your Everllence assets, it delivers reliable answers to questions in near real-time.
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Up-to-date and reliable
Easily stay up to date with the latest asset information. The CEON TechBot is integrated in the Everllence documentation ecosystem and implements updates automatically. Our technical experts validate it every day, which ensures quality and reliability.
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Data analysis for connected assets

If your assets are connected to the Everllence CEON data platform, you can leverage the data analysis capabilities from CEON TechBot, for example, to interpret your Excel sheets with ease.

Instead of downloading, formatting and analyzing data in Excel, just ask CEON TechBot to compare sensor measurements and validate the root cause of your technical problem.

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CEON TechBot fact sheet
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Contact our experts

The searching ends here

Just ask our service and digitalization experts. We can tell you all you need to know about accessing and using the CEON TechBot. 

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