Everllence PrimeServ Assist - Proactive. Smart. Advanced.

Your way to net zero and increased efficiency

Using cutting-edge digital service solutions like Everllence PrimeServ Assist (former MAN PrimeServ Assist) is a win-win for marine and power businesses. It helps you decarbonize while increasing your economic efficiency at the same time. PrimeServ Assist lets you easily stay ahead of the game by optimizing your Everllence equipment, software, and systems.

Introducing PrimeServ Assist

PrimeServ Assist is a proactive 24/7 service driven by data, AI and Everllence (former MAN Energy Solutions) experts all around the world. With PrimeServ Assist you get access to Everllence’s digital platform Everllence CEON, with end-user applications that display the current condition of your connected assets. You can also access special dashboards with scatter plots or trend curves to get an even deeper understanding of the Everllence equipment behavior. 

 As one of the major pillars of Everllence’s digitalization strategy, PrimeServ Assist uses data, AI and human expertise to ensure you get the most out of your assets. We constantly develop and improve our technology to increase efficiency and safety, as well as secure our customers’ assets against cybercrime. 

Commercial and operational advantages

PrimeServ Assist combines machine data, advanced analytics, and Everllence expertise to optimize your operations and equipment efficiency, whether it's a two-stroke, four-stroke, or any Everllence system powered by diesel, gas, or future fuels. With deep insights into the system’s performance, PrimeServ Assist maximizes your productivity, reducing scheduled as well as unscheduled downtime. 

Your benefits

How PrimeServ Assist adds value

Early detection of anomalies through AI and expert insights empowers decision-makers to take timely action, improving performance and preventing issues. Instant notifications ensure you're always informed with detailed solutions. 

The benefits of the digital transformation of engine maintenance include better risk and resource management, productivity, agility, and profitability. Going digital allows you to go beyond corrective maintenance, which is carried out only when anomalies are detected or in case of failure, and beyond planned or preventive maintenance, which is carried out at pre-determined intervals.

Continuous condition monitoring for increased availability is vital for critical assets like engines. It enhances operational reliability, reduces the risk of failures, and lowers operational costs (OPEX).

PrimeServ Assist helps you to reduce OPEX. By ensuring your equipment stays running at peak performance, you can avoid the significant costs of downtime – both in terms of maintenance and lost revenue. Maintaining equipment efficiency keeps fuel consumption low and emissions within specified levels. Furthermore, as a continuous service that continuously monitors your equipment for you and proactively advises on any necessary action, PrimeServ Assist frees up your crew to focus on other core business tasks.

To make the right decisions, you need the right processed data. Developed by the same people who designed your equipment in the first place, PrimeServ Assist gives you the operational insights and advice you need to define deviation levels and specific reference points to optimize performance. PrimeServ Assist enables you to maximize the availability, efficiency, and safety of your fleet or plant, generating immediate results that enhance profitability – and ensuring you maintain your reputation for reliability in target markets.

PrimeServ Assist is all about maximizing uptime and making machinery maintenance scheduling more efficient. Our in-depth evaluation of real-time component data and operation inputs enables fleet managers, as well as on-site decision makers, to better plan maintenance tasks for selected components. This reduces the risks and costs of unplanned downtime, leading to increased equipment availability and reliability.

70% of all engine anomalies can be detected in lube oil. Continuous lube oil analysis is a powerful way to detect small anomalies and nip emerging problems in the bud. It always provides vital diagnostic information, including during high-risk situations such as cold start. Periodic lube oil inspections complement this non-stop vigilance with deeper analyses that give more information on the oil and what it reveals about the engine. Fuel oil change management is key to decarbonization, and condition monitoring is key to fuel oil change management.

Quote
PrimeServ Assist helps us detect deviations in engine performance and analyze causes of failures. It allows us to control maintenance, prevent equipment failure, and manage OPEX.

José Maria Torre, fleet director of Ibaizabal Tankers

Expertise and knowledge for your industry 

If your vessels or power plants are powered by Everllence engines, you have good reason to trust our digital service solutions. We have created a digital ecosystem that collects, combines, and evaluates the data generated by Everllence engines and other equipment and makes it actionable: so you can optimize processes and prevent failures, lower fuel consumption and emissions, improve maintenance and repair, and stay ahead of the game.

Powered by Everllence CEON

PrimeServ Assist is powered by Everllence CEON, the backbone of our digital service offering, which is securely linked to your equipment via an end-to-end encrypted TLS connection. 

Everllence CEON receives all relevant operating data in real time from hundreds of sensors on your engines, turbines, and compressors before analyzing it using highly advanced algorithms, machine learning, and AI. The results are constantly monitored by experts who can detect anomalies at an early stage and proactively respond with expert advice and solutions via video and audio live-chats. 

Read more about Everllence CEON

Contact expert team

Always up, always on

Everllence experts are connected by a global network to ensure round-the-clock proactive PrimeServ Assist services. If your organization is interested in Everllence PrimeServ Assist, contact us now. 

 

Contact Marine & Power

Explore our digital solutions

Sea ahead and join our digital journey

Our digital service solutions – present and future – are modular and can be customized to each business's specific need. From enhancing cybersecurity to optimizing operations, from significantly reducing fuel consumption to ensuring regulatory compliance. 

Our years of industry experience combined with the latest digital technology makes us the perfect partner for your digitalization journey.